terms & conditions

OVERVIEW

This website is operated by Severina's Secrets. Throughout the site, the terms “we”, “us” and “our” refer to Severina's Secrets. Severina's Secrets offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. 

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Severina's Secrets, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Severina's Secrets and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Bulgaria.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Severina’s Secrets Ltd 

Bulgaria, Sofia1113 

ul. Joliot Curie 20 

+35980046003

PRIVACY POLICY

At Severina’s Cosmetics Ltd., we respect your privacy and take protecting it seriously. This Privacy & Cookies Policy covers the collection, use, and disclosure of information we gather through our website. It also outlines the options available to you regarding how we use your personal information and how you can access and update it. The use of information collected through our website shall be limited to providing you with the service, for which you engage with us.

PRIVACY

What data we collect: Personal identification information - Name, Email address, Home address, Phone number, Age, User preferences - e.g. likes/dislikes.

How we collect your data

When you: Choose to subscribe to our newsletter by become our SSecret Keeper or signing up to become our SSecret Agent; Voluntarily complete a customer survey or provide feedback on any of our message boards or via email; Use or view our website via your preferred browser; In case you participate in a phone/video call with Our Company, you directly provide us with most of the data we collect.Our Company may also receive your data indirectly from the following sources: Instagram, Instagram Ads, Facebook, Facebook Ads, Google Adwords.

How we use your data

Our Company collects your data so that we can: Send you relevant company and product information or any other type of information related to Our Company’s mission, values and goals; Email you with special offers on products and services we think you might like; Create a community of SSecret Keepers and Agents that share the same vision and values.

How we store your data

Our Company securely stores your data through Shopify and MailerLiteWe keep your data such as Name, Email address, Home address, Phone number, Age, User preferences - likes/dislikes, as long as your account is active or needed to provide you with our services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

COOKIES

What cookies are

Cookies are the data files getting stored on your device (smartphone, tablet, computer, etc.) when you visit our website. This could be standard Internet log and visitor behavior information. For further information , visit allaboutcookies.org.

How we use cookies

Our Company uses cookies on various occasions to improve your experience on our website, allowing us to: 

  • Keep you signed in 
  • Understand how you use our website 
  • Understand where you click 
  • Understanding your behaviour as users.

Through cookies or similar technology we may also collect information from you automatically when you visit our website.

What types of cookies we use

There are different types of cookies. Our website uses cookies for the purpose of: 

Functionality

Our Company uses these cookies to recognise you on our website and remember your previously selected preferences. These could include what language you use, the location you are at. A mix of first-party and third-party cookies are used. 

Advertising

Our Company uses such cookies to collect information regarding your visit to our website, the content you viewed, the links you followed, and general information on your browser, device, and your IP address. Our Company may share limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. For instance, if you visit another website, you may be shown advertising based on your browsing patterns on our website. 

How to manage cookies 

You can set your browser not to accept cookies. The above mentioned website clearly explains how to remove cookies from your browser. However, as a result, some of our website features may not function properly. 

Marketing 

Our Company sends out information about our products and services, based on what we think you might like. If you have agreed to receive marketing and change your mind, you may always opt out at a later stage. You have the right to stop Our Company from contacting you for marketing purposes at any time. If you no longer wish to be contacted for marketing purposes, please follow the unsubscribe link at the bottom of our emails.

What are your data protection rights

Our Company entitles every customer to the following: 

The right to access - You have the right to request copies of your personal data from Our Company. 

The right to rectification - You have the right to request that Our Company corrects any information you believe is inaccurate. You also have the right to request from Our Company to complete information you believe is incomplete. 

The right to erasure - You have the right to request from Our Company to erase your personal data, under certain conditions. 

The right to restrict processing - You have the right to request from Our Company to restrict the processing of your personal data, under certain conditions. 

The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions. 

The right to data portability - You have the right to request from Our Company to transfer all your data we have collected to another organisation or directly to you, under certain conditions.

If you wish to make such a request, note that our response time might be up to a month. 

If you would like to exercise any of these rights, please contact us via email: support@severinassecrets.com or phone: 00 359 80046003

Privacy policies of third parties

Our Company’s website contains links to third party websites. Our privacy policy applies only to our website. 

In case you are redirected to another website, you should get familiar with their privacy policy.

Changes to our Privacy & Cookies Policy

Our Company keeps our Privacy & Cookies Policy under regular review and updates. This Privacy & Cookies Policy was last updated on 15 June 2020. 

How to contact us

In case of questions regarding Our Company's Privacy & Cookies Policy, the data we collect and store, or if you wish to exercise one of your data protection rights, please do not hesitate to contact us. 

Email us: support@severinassecrets.com 

Call us: 00 359 80046003 

Or send via post: Bulgaria, Sofia, ul. Juliot Curie 20 

How to contact the appropriate authority

Should you wish to file a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office 

Email: kzld@cpdp.bg 

Address: Bulgaria, 1592 Sofia, blvd. Prof. Tsvetan Lazarov 2

Phone number: 00359 29153518. 

Shipping, Delivery and Returns

We are using DHL to ship our products to you. All products are shipped free of charge. The estimated time for delivery is from 1 (one) day to 3 (three) days depending on when the order has been processed and where you live. 

Currently we ship to all European countries. 

For deliveries to other countries outside of Europe, please, contact us on support@severinassecrets.com 

You may return Severina’s Secrets package only if the inner package/jar has not been opened. If the jar has been opened you may not return the product. 

Returns are accepted in the cases when the cream itself has some visible damage or unusual colouring. In this case, please, take a picture of the cream and send it to support@severinassecrets.com

Returns are accepted when the outer package or the jar has some visible damage. In this case, please, send us a picture and write to support@severinassecrets.com.The cost of all of the above mentioned returns will be covered by Severina’s Secrets Ltd. 

The costs of all other types of returns should be covered by the sender.  

SOCIAL MEDIA PROMOTION “SSHHH SSECRET AMBASSADORS GIVEAWAYS”

  1. These Terms and Conditions apply to the “SSHHH SSecret Ambassadors Giveaways” promotions conducted by Severina’s Secrets on Instagram. Entry instructions and prize details for the promotions published by the SSHHH SSecret Ambassadors of Severina’s Secrets on their Instagram accounts form part of these Terms and Conditions. By participating in the promotions, entrants agree to be bound by these Terms and Conditions.
  2. To be eligible for entry, entrants must (a) be aged 18 or older or (b) have permission to enter the promotion from a parent/legal guardian if aged under 18. Employees of Severina’s Secrets, partners and suppliers and agencies involved in the promotion or any marketing and PR activities of Severina’s Secrets are not eligible to enter, nor are their immediate families. 
  3. The promotion is a game of skills and/or chance. Purchase plays no part in determining the winners.
  4. To enter, entrants must satisfy the entry criteria, and entries must be received by Severina’s Secrets and the SSHHH SSecert Ambassadors of Severina’s Secrets during the period of the promotion, as advertised by the SSHHH SSecret Ambassadors of Severina’s Secrets in the entry instructions for the promotions on their Instagram accounts. Unless otherwise advertised by the SSHHH SSecret Ambassadors of Severina’s Secrets, multiple entries are permitted.
  5. Severina’s Secrets' and its SSHHH SSecret Ambassadors’ decisions on all aspects of the promotions are final and no correspondence will be entered into. Severina’s Secrets and its SSHHH SSecret Ambassadors reserves the right to cancel or modify the promotions at any time for any reason.
  6. The winners will be notified by Severina’s Secrets and/or its SSHHH SSecret Ambassadors through Instagram direct message and Severina’s Secrets and its SSHHH SSecret Ambassadors may in their sole discretion, announce the names of the winners on their webpages and social media channels.
  7. Unless otherwise advertised by Severina’s Secrets and its SSHHH SSecret Ambassadors, the postal shipments costs associated with prizes deliveries are the sole responsibility of Severina’s Secrets.
  8. The prizes deliveries are subject to the terms and conditions of the respective couriers. Severina’s Secrets is not responsible or liable for any loss, damage or injury suffered by the winners as a result of the conduct of the couriers.
  9. If the winners are under the age of 18 years, the prizes may be awarded to the winners’ nominated parent/legal guardian on the winners’ behalf.
  10. By participating in the promotions, entrants release Instagram from all liability arising from or relating to the entrant's participation in the promotions and acknowledge that the promotions are in no way sponsored, endorsed or administered by, or associated with Instagram.
  11. The promotions will run for 10 calendar days counted as of their announce in the Instagram accounts of the SSHHH SSecret Ambassadors of Severina’s Secret. The winners will be announced within 5 working days after the end of the promotions in the Instagram accounts of the SSHHH SSecret Ambassadors of Severina’s Secrets and will be contacted by Severina’s Secrets and/or its SSHHH SSecret Ambassadors within 3 working days afterwards through Instagram direct message. 
  12. If an entrant selected as a winner cannot be contacted within 3 working days after the end date of the promotions, the entrant will be disqualified from eligibility or cannot accept or fails to claim the prize, then that entrant will forfeit the prize and a new winner may be selected.
  13. In order to participate the entrants should comply with the following conditions: Follow both the Instagram accounts of Severina’s Secrets and the respective SSHHH SSecret Ambassador in whose promotion they participate; Like the announcement post related to the concrete promotion in which they participate and comment on it by tagging a friend.  Bonus entries: tag more friends (1 friend = 1 entry); share the announcement post in a story with mentions of @sshhh.severinassecrets and the concrete SSHHH SSecret Ambassador’s Instagram account
  14. One randomly selected entrant per each of the promotions in Instagram who has complied with all the conditions will win a free-delivery prize, containing products of Severina’s SSecets at the value of 300 Euro. The delivery timing and the exact products will be individually agreed in addition between Severinas SSecrets and the winner.s The maximal period for the delivery is 6 months after contacting the winners.  
  15. The prizes must be taken as stated and no compensation and/or no monetary equivalent of the prizes will be payable if the winners are unable to use the prizes or any part of the prizes. The prizes are not transferable, deferrable, exchangeable or redeemable for cash or product. The prizes cannot be sold to any other person (including by online auction or private sale). The prizes will be delivered worldwide. Severina’s Secrets takes no responsibility for prizes damaged, delayed or lost in transit.
  16. Nothing in these Terms and Conditions limits, excludes or modifies any rights under the European Consumer Law, British Consumer Law or other applicable law. Except for any liability that cannot by law be excluded (in which case that liability is limited to the minimum extent allowable by law), Severina’s Secrets (including its employees, agencies, suppliers and partners)and its SSHHH SSecret Ambassadors excludes all liability for any death, personal injury, loss or damage (including loss of opportunity and whether direct, indirect, special or consequential) suffered or incurred by any person (whether or not arising from any person's negligence) arising in any way out of or in connection with the promotions, the awarding or provision of the prizes, use of or participation in the prizes or the marketing of the promotions.
  17. Severina’s Secrets and its SSHHH SSecret Ambassadors reserves the right to disqualify any entries and/or remove any entries from their social media channels in their absolute discretion. Inappropriate behaviour of any entries is absolutely forbidden. 
  18. Severina’s Secrets and its SSHHH SSecret Ambassadors reserves the right to verify the validity of entries and the details provided by entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions. The identification necessary for verification is at Severina’s Secrets' and its SSHHH SSecret Ambassadors’ sole discretion. Failure by Severina’s Secrets and/or its SSHHH SSecret Ambassadors to enforce any of its rights at any stage does not constitute a waiver of those rights.
  19. Privacy Statement. Severina’s Secrets and its SSHHH SSecret Ambassadors collects entrants' personal information and may disclose such information to third parties (including but not limited to couriers responsible for prizes deliveries) in order to conduct, administer and publicise the promotions. The third parties are located worldwide and as a result, the entrants’ personal information may be disclosed worldwide. If entrants do not provide the information requested they will not be able to enter the promotion. If entrants have any concerns or queries about the way their personal information is managed by Severina’s Secrets, they should contact Severina’s Secrets by phone on +359 800 46 003, by email at support@severinassecrets.com or write to Bulgaria, Sofia, 20 Juliot Curie Str., Severina’s Cosmetic Ltd. A copy of Severina’s Secrets' privacy policy can be viewed at https://severinassecrets.com/pages/terms-and-conditions. The privacy policy contains information about how entrants can gain access to or seek correction of personal information that Severina’s Secrets holds about them. It also contains information about how entrants can make a privacy complaint and how Severina’s Secrets will deal with it.
  20. Severina’s Secrets is Severina’s Cosmetic Ltd (VAT number BG 205085864), 20 Juliot Curie Str., Sofia, Bulgaria. SSHHHH SSecret Ambassadors are:                Daniel Ugas with Instagram account @nkd.dan; Wesley Ricardo with Instagram account @esllin.ricardo; Amy Hill with Instagram account @amyhill8. 

SOCIAL MEDIA PROMOTION “SSHHH! HALLOWEEN GIVEAWAY!”

  1. These Terms and Conditions apply to the “SSHHH! Halloween Giveaway!” promotion conducted by Severina’s Secrets on Instagram. Entry instructions and prize details for the promotions published by Severina’s Secrets on its Instagram account form part of these Terms and Conditions. By participating in the promotions, entrants agree to be bound by these Terms and Conditions.
  2. To be eligible for entry, entrants must (a) be aged 18 or older or (b) have permission to enter the promotion from a parent/legal guardian if aged under 18. Employees of Severina’s Secrets, partners and suppliers and agencies involved in the promotion or any marketing and PR activities of Severina’s Secrets are not eligible to enter, nor are their immediate families. 
  3. The promotion is a game of skills and/or chance.Purchase plays no part in determining the winners.
  4. To enter, entrants must satisfy the entry criteria, and entries must be received by Severina’s Secrets during the period of the promotion, as advertised by Severina’s Secrets in the entry instructions for the promotions on its Instagram account. Unless otherwise advertised by Severina’s Secrets, multiple entries are permitted.
  5. Severina’s Secrets' decisions on all aspects of the promotion are final and no correspondence will be entered into. Severina’s Secrets reserves the right to cancel or modify the promotion at any time for any reason.
  6. The winner will be notified by Severina’s Secrets through Instagram direct message and Severina’s Secrets may in their sole discretion, announce the names of the winner on their webpage and social media channels.
  7. Unless otherwise advertised by Severina’s Secrets, the postal shipments costs associated with prize’s delivery are the sole responsibility of Severina’s Secrets.
  8. The prize’s delivery is subject to the terms and conditions of the respective couriers. Severina’s Secrets is not responsible or liable for any loss, damage or injury suffered by the winner as a result of the conduct of the couriers.
  9. If the winner is under the age of 18 years, the prize may be awarded to the winner’s nominated parent/legal guardian on the winners’ behalf.
  10. By participating in the promotion, entrants release Instagram from all liability arising from or relating to the entrant's participation in the promotion and acknowledge that the promotion is in no way sponsored, endorsed or administered by, or associated with Instagram.
  11. The promotion will run for 10 calendar days counted as of 21st of October 2020. The winner will be announced in the Instagram account of Severina’s Secrets within 5 working days after the end of the promotions on 30th of October 2020 at midnight and will be contacted by Severina’s Secrets within 3 working days afterwards through Instagram direct message. 
  12. If an entrant selected as a winner cannot be contacted within 3 working days after the end date of the promotion, the entrant will be disqualified from eligibility or cannot accept or fails to claim the prize, then that entrant will forfeit the prize and a new winner may be selected.
  13. In order to participate the entrants should comply with the following conditions: 
  14. Publish on their profiles Halloween dress up post with their own photo or video and tag the Instagram account of Severina’s Secrets, namely @sshhh.severinassecrets
  15. The entrant whose post has gathered the biggest number of likes for the period of the promotion in Instagram and who has complied with all the conditions will win a free-delivery prize, containing Perfectly Pink Privates - a product of Severina’s SSecets at the value of 139 Euro. 
  16. The prize must be taken as stated and no compensation and/or no monetary equivalent of the prize will be payable if the winner is unable to use the prize or any part of the prize. The prize is not transferable, deferrable, exchangeable or redeemable for cash or product. The prize cannot be sold to any other person (including by online auction or private sale). The prize will be delivered worldwide. Severina’s Secrets takes no responsibility for prizes damaged, delayed or lost in transit.
  17. Nothing in these Terms and Conditions limits, excludes or modifies any rights under the European Consumer Law, British Consumer Law or other applicable law. Except for any liability that cannot by law be excluded (in which case that liability is limited to the minimum extent allowable by law), Severina’s Secrets (including its employees, agencies, suppliers and partners) excludes all liability for any death, personal injury, loss or damage (including loss of opportunity and whether direct, indirect, special or consequential) suffered or incurred by any person (whether or not arising from any person's negligence) arising in any way out of or in connection with the promotion, the awarding or provision of the prize, use of or participation in the prize or the marketing of the promotion.
  18. Severina’s Secrets reserves the right to disqualify any entries and/or remove any entries from their social media channels in their absolute discretion. Inappropriate behaviour of any entries is absolutely forbidden. 
  19. Severina’s Secrets reserves the right to verify the validity of entries and the details provided by entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions. The identification necessary for verification is at Severina’s Secrets sole discretion. Failure by Severina’s Secrets to enforce any of its rights at any stage does not constitute a waiver of those rights.
  20. Privacy Statement. Severina’s Secrets collects entrants' personal information and may disclose such information to third parties (including but not limited to couriers responsible for prizes deliveries) in order to conduct, administer and publicise the promotion. The third parties are located worldwide and as a result, the entrants’ personal information may be disclosed worldwide. If entrants do not provide the information requested they will not be able to enter the promotion. If entrants have any concerns or queries about the way their personal information is managed by Severina’s Secrets, they should contact Severina’s Secrets by phone on +359 800 46 003, by email at support@severinassecrets.com or write to Bulgaria, Sofia, 20 Juliot Curie Str., Severina’s Cosmetic Ltd. A copy of Severina’s Secrets' privacy policy can be viewed at https://severinassecrets.com/pages/terms-and-conditions. The privacy policy contains information about how entrants can gain access to or seek correction of personal information that Severina’s Secrets holds about them. It also contains information about how entrants can make a privacy complaint and how Severina’s Secrets will deal with it.
  21. Severina’s Secrets is Severina’s Cosmetic Ltd (VAT number BG 205085864), 20 Juliot Curie Str., Sofia, Bulgaria.