You may return Severina’s Secrets package only if the inner package/jar has not been opened. If the jar has been opened, please do not return the product. We do not accept returns of used cosmetic products.Returns are accepted in the cases when the cream itself has some visible damage or unusual colouring. In this case, please, take a picture of the cream and send it to firstname.lastname@example.org.
Returns are also accepted when the outer package or the jar has some visible damage. In this case, please, send us a picture and write to email@example.com.
The costs of the above mentioned returns will be covered by Severina’s Secrets Ltd.
The costs of all other types of returns should be covered by the sender.